Tutorials

Step-by-step guides for common WTicket workflows.

Tutorials

• User Workflow Tutorial
  • Objective
  • Step 1: User Registration
  • Step 2: Create a Support Ticket
  • Step 3: Add Comments
  • Step 4: Track Ticket Status
  • Step 5: Search Your Tickets
  • Verification
  • Next Steps
• Admin Workflow Tutorial
  • Objective
  • Step 1: Administrator Login
  • Step 2: View System Statistics
  • Step 3: Browse Open Tickets
  • Step 4: Resolve a Ticket
  • Step 5: Assign Tickets to Admins
  • Step 6: Export Data to CSV
  • Verification
  • Next Steps
• Integration Tutorial
  • Objective
  • Embedding WTicket Widget
  • Custom Data Fetching
  • Webhook Notifications
  • External Dashboard Integration
  • Verification
  • Next Steps

Introduction

This section provides practical, hands-on tutorials for implementing and using WTicket in various scenarios. Each tutorial includes complete code examples and expected outcomes.

Prerequisites

Before following these tutorials, ensure you have:

1. Completed the Installation Guide guide

2. Configured JSONBin.io credentials

3. Basic understanding of JavaScript ES6+ syntax

Tutorial Structure

Each tutorial follows this format:

1. Objective: What you’ll accomplish

2. Prerequisites: Required setup

3. Step-by-Step: Detailed instructions

4. Code Examples: Working code snippets

5. Verification: How to confirm success

6. Next Steps: Further learning paths

Available Tutorials

User Workflow

Learn how to register, create tickets, add comments, and track status.

Admin Workflow

Master administrative functions: statistics, ticket resolution, assignments, and CSV export.

Integration

Embed WTicket functionality in external applications and build custom dashboards.